Shipping and Orders Policy


After receiving your order confirmation email, we process all orders within 2 to 3 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.

Postal service problems outside our control can delay orders.

Domestic Shipping Rates and Estimates

Free shipping for all orders inside the USA contiguous & Puerto Rico.

Flat Rate Shipping will be charged if you order from Alaska, Hawaii, Virgin Islands.

An estimated delivery date will be provided when you receive an email notification from us with the tracking number of your order.

International Shipping

We offer International Flat Rate Shipping worldwide. Please get in touch using the contact form to purchase.

Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country.

MelchiR Art Studio is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days (domestic shipping) or 30 days (international shipping) of receiving your shipping confirmation email, please get in touch with us at with your name and order number, and we will look into it for you.

Orders on our website can be checked in your “My Account” area if you create an account at your first checkout.

Shipping to P.O. boxes

We do not ship orders to P.O. Boxes.

If you have any further questions, please get in touch with us at

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